We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, andinnovate.Webelieve that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
*This job is responsible for maintaining knowledgeable in all end-user systems and applications relative to the Revenue Cycle for the purpose of new course creation and course revisions. Responsibilities include, but are not limited to, providing training and education to small and large scale Revenue Cycle staff and occasional external teams and venders, maintaining training class registration, attendance, and scores in Ochsner Learning Network (OLN), and creating courses in OLN for registration purposes as well as online courses. Additionally responsible for providing feedback to department leaders regarding employee training class performance, updating training documentation as needed and assisting with hospital and clinic system migrations. This job will identify future training opportunities through class performance and feedback, site observations, and leadership response.
Education
Required - Associates degree; High School diploma or equivalent and additional degrees, business training, experience, and/or certifications may be combined to meet minimum qualifications.
Preferred - Bachelor's degree in education, technology, or related field required.
Work Experience
Required - 2 years of experience delivering training or curriculum development.
Knowledge Skills and Abilities (KSAs)
- Must have computer skills and dexterity required for data entry and retrieval of required job information.
- Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout required job processes.
- Must be proficient with Windows-style applications, keyboard, and various software packages specific to role.
- Skills and ability to work collaboratively with various levels of leadership and general employee staff.
- Strong and positive interpersonal skills; ability to effectively and professionally work with people from all backgrounds.
- Strong critical thinking, time management, organizational and prioritization skills.
- Strong presentation skills with the ability to present with many different audience levels.
- Strong planning, organizing, judgment and decision making abilities.
- Ability to maintain professional behavior and teamwork to insure the success of the revenue cycle initiatives.
- Reliable transportation as travel throughout system is required.
Job Duties
- Participates in and leads classroom instruction for at 1-5 unique courses offered in the Ochsner Revenue Cycle Course Catalog .
- Develops curriculum for new and existing courses and provides organizational direction for online-files on training drive.
- Identifies edits and/or updates for documentation revision through proofing, feedback, observations and meetings
- Assist in special projects as assigned.
- Other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Maryland, New York, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) orcareers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View theEEO is the Law posterand itssupplement, as well as thepay transparency policyfor more information.
Affirmative Action Policy Statement
